Contact us

Location

We are open 24 hours, from Mon- Sun.
Address: 40101 MONTEREY AVE STE B1
RANCHO MIRAGE, CA 92270

Customer care

For immediate answers please email us.

Email: support@cartelscigars.com

Sales

Telephone: (855)203-2223

Email: sales@cartelscigars.com

Drop us a line

Frequently Asked Questions

Placing an order with us is easy, just find the product that you are looking for, add it to your cart and pay for it. It’s just that simple. As long as you are not in a restricted area, your order should arrive in 3 to 5 business days.

Your satisfaction is 100% guaranteed. Should you find that you are unhappy with your order in any way, then simply return your unused product the same way that you received it.

As long as you are in what we consider to be a green zone, then we can ship to you. However if you are in a restricted City, State, or Country that does not allow us to ship to, then that answer is no.

We do not collect, store, or sell anyone’s information on our site. Your transactions, data, and usage on our site stays 100% private.